Contact Us

For all inquiries including signing up for Internet services, telephone, long distance plans, data and cellular please call:

1-888-5-ONTERA (1-888-566-8372)

Mailing Address: Walk-in Centre:
Ontera
555 Oak Street East
North Bay, ON
P1B 8L3
195 Regina Street
North Bay, ON
 
Walk-in Centre hours:
Monday-Friday 8:30am - 4:30pm
Fax : 705-495-2025

Email inquiries including information, new account set up, existing service changes can be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

For information regarding Ontera's Service Dispute Process click here: Ontera Service Dispute Process

Email inquiries for overdue accounts and payment arrangements can be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Email requests for technical support can be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Web site feedback can be directed to the Ontera Webmaster This e-mail address is being protected from spambots. You need JavaScript enabled to view it.