Incoming Mail: pop3.ontera.net
Outgoing Mail: smtp.ontera.net
Helpdesk Hours of Operation
The Helpdesk is available 24 hours a day, 7 days a week.
Helpdesk: 1-888-5-ONTERA (1-888-566-8372) Option #3
If you want to try some things on your own before calling us, we have found these two steps often solve a number of problems.
- Reboot your computer and try again
- Check all wires and connections
We want to help you solve any problems you encounter as quickly and easily as possible. So before calling the Help Desk, please remember to:
- Write down any error messages that appear
- Make sure your computer is on
- Be sitting at your computer when you call