Protecting Yourself from PBX/Voicemail Hacking

In response to reports about telephone equipment (PBX) hacking throughout the industry, here are some tips to avoid telephone hacking:

  • Regularly change your voicemail PINs and do not use default PINs such as 1234.
  • Disable any call forwarding or outbound call ability from your voicemail ports.
  • Cancel any unused voicemail boxes.
  • Restrict the ‘after hours’ outgoing call access.