Contact Us

For all inquiries including signing up for Internet services, telephone, long distance plans and data please call:

1-888-5-ONTERA (1-888-566-8372)

Mailing Address:
PO Box 628
North Bay, ON
P1B 8J5

Fax : 705-495-2025

Email inquiries including information, new account set up, existing service changes can be sent to customer.service@www.ontera.ca

For more information on how to share a concern click here » Share A Concern

Email inquiries for overdue accounts and payment arrangements can be sent to arpayments@www.ontera.ca

Email requests for technical support can be sent to support@ontera.net



Remote Assistance

You give permission to one of our technicians to remotely control your computer to fix your problem.


Online Chat

Talk online with one of our technicians